Product
Visual  



Stamp & Score

Caption
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Role
Visual System, Print Design

Tools
Visual System, Print Design

Team
Visual System, Print Design

Duration
Visual System, Print Design



OVERVIEW

LexieBox is an interactive card dispenser created to support parents raising children in multilingual households. It contains daily prompt cards focused on language learning and exploring culture.


ROLE

Product Design
UX Research
TOOLS

Figma
Adobe Illustrator
TIMEFRAME

8 weeks
TEAM MEMBERS

Kaitlyn Ellington
Katherine Dawson
Esha Nalla
Joy Yao



DESIGN PREVIEW

Key Features



The Cards
For parents and children to complete together; each card has an activity or a question focused on either language learning or exploring culture.

Card sets are customized based on a child’s age, language proficiency, and the language being learned. A leveling system offers an exciting challenge without frustration. 




The Box

The cards are stored in the fun and friendly “Lexie,” a reusable container that dispenses a card of the day with a simple turn of the knob. 

After talking to parents, we realized the importance of an engaging form, particularly in an educational product.

The box itself can be refilled monthly with new cards delivered each month. 










PROMPT & PROBLEM

Mindful Parenting



Parents in multilingual households are interested in sharing their cultural heritage with their children...

However, children often don’t share the same interest and engagement, eventually losing their ties to culture and language as they get older.

Child’s Chinese workbook.







PRELIMINARY RESEARCH

Contextual Inquiry


1.  Interviews


We held interviews with three parents and one teacher of multilingual children over video call.
2.  Artifact Analysis


We gathered children’s books, cartoons, and workbooks (referenced or given by interviewees) and considered their design and content.


Findings
Multilingual parents were very invested in sharing their language and culture with their children. They cited factors like consistency, cultural curiosity, and engagement as critical to language learning. 

Parents were also concerned with their children losing their cultural ties. Many parents had relatives abroad that they wanted their children to be able to connect with. 




OUR CHALLENGE

How might we create a resource that supports parents in fostering their children's engagement and curiosity surrounding their native language and culture?









ITERATING (...AND ITERATING)

Ideation


Keeping our preliminary research in mind, our initial ideation focused heavily on attempting to make language learning an interesting and fun experience for children.




...However, we realized that most of our ideas were focused nearly entirely on the child.

Rather than assisting a parent in their endeavor to teach their child, these concepts simply helped a child translate in a fun way.


Our 60 ideation sketches.




Thus, when down selecting, we made sure to address this with concepts that ensured that parents and children would both be involved in the learning process.



Posters of the three developed topics we chose during down selection.


Out of these, we ended up pursuing our idea of a monthly card set containing daily prompt/activity cards for families to complete together.

Not only would this fulfill our goals of engagement and interest, it would also be far more accessible for consistent use.








USER RESEARCH

Participatory Design Workshop

In our workshop, we asked our participants—three parents and two children—to reenact parts of their day to observe how they incorporated language with their children in their daily routines.

We found that, when parents tried to encourage their child to speak in their cultural language, the child, uninterested, would respond in English.

Afterwards, we provided a card box with sample prompts in a family’s cultural language. Here, we discovered two key issues to consider in our future prototyping:
Sample prompt cards.
Drawings from child participants


  1. The cards were far too easy, and there did not seem to be room for teaching from the parents.

  2. When we asked children what would motivate them to complete these cards, they strayed from general prizes (stickers, figures, etc. that we had in mind) and focused on their personal interests.


Customizability, we learned, is key.








MORE ITERATION

Prototyping


Storyboard
Taking our insights from the workshop, we recognized that it would be best to allow parents to lead the prize system. Rather than a generic reward, this would allow each child to receive a prize they value.

Similarly, we also decided to apply a level system to further customizability and usefulness for each child.

Throughout our concept storyboard, we found it important to emphasize the engaging activities and regular use.





User Feedback
To create a product that truly benefits multilingual families, we knew we had to make sure it fit with real parents and children. Thus, in our user feedback report, we aimed to get feedback from our participants (a 9 y/o boy, his father, and a mother of an infant & toddler) on four key elements:

1.
Aesthetics of our design (for both the cards and the packaging)
2.
Potential for long-term engagement, particularly in a diverse range of age groups


3.
Any barriers families may face for daily usage
4.
Customizability to a child’s age and language proficiency


While we were able to confirm much of this, we did run into a problem with the interactivity of the product. Our initial idea was a card box; however, parents and children both lamented the lack of interactive and engaging form elements for children (in particular, younger children).

Similarly, they found our name at the time—“Legendary Linguists”—to be too much of a mouthful and too complex for children, leading us to adopt a new title based on “lexicon,” the vocabulary of a person or language.

From then on, much of our prototyping focused on trying to encapsulate a fun yet simplistic form for our newly named “LexieBox.”





Prototyping: The Box

Some of my form sketches & an early prototype! Shape based on the letter “L” for “Lexie.”




Finalized render and 3D-printing (by Industrial Design teammate, Katherine).






Prototyping: The Cards


We made icons and characters based on each activity type.
I formatted the cards (& kept consistency) through the use of Figma components.








FINAL DELIVERABLE

LexieBox


Introducing Lexiebox: an interactive card dispenser with daily prompt cards—focused on language learning and exploring culture—for parents and children to complete together!




Class Showcase













WHAT I LEARNED

My Takeaways


Mainly, I learned that I shouldn’t be afraid to change things based on user feedback and user testing.

Design is a process, and iterating is crucial to creating a developed and impactful product. And, more likely than not, these changes will be for the better.

Overall, this was my first team project of this scale, and the results were incredibly rewarding. Thank you to my team, I couldn’t have done it without you all!














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